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Is this your first time flying with MAI?

OUR SERVICE / OFFICE / FACILITIES

MAI OFFICE

(A) Was our MAI staff helpful and responsive to your requests?

Excellent :  Good :  Poor

(B) Was our telephone operator friendly and responsive to your requests?

Excellent :  Good :  Poor

......................................................................................................................................................................................................................................................

AIRPORT

 

(A) Was airport check-in fast and efficient?

Excellent :  Good :  Poor

(B) Was staff at the check-in counter friendly & helpful?

Excellent :  Good :  Poor

......................................................................................................................................................................................................................................................

INFLIGHT SERVICE

Cabin Crew

 

(A) Efficiency

Excellent :  Good :  Poor

(B) Friendliness

Excellent :  Good :  Poor

(C) Overall Cabincrew Performance

Excellent :  Good :  Poor

Cabin

 

(A) Cleanliness

Excellent :  Good :  Poor

(B) Ambience

Excellent :  Good :  Poor

...............................................................................................................................................................................................................................................

POST A COMMENTS

 

We appreciate any additional comments and suggestions that you may have :

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